Privacy Policy

Last Updated: May 5, 2026

1. Introduction

Welcome to Easton3d.com. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

Easton3d.com is the data controller and responsible for your personal data (referred to as "we", "us" or "our" in this policy).

  • Contact Email: support@easton3d.com

  • Postal Address: St Leonards On Sea, UK

3. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data:

  • Identity Data: Name, username, or similar identifier.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Technical Data: IP address, login data, browser type/version, time zone setting, and location.

  • Transaction Data: Details about payments and products/services you have purchased from us.

  • Project Data: 3D models, CAD files, or images you upload for printing/design services.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use it in the following circumstances:

  • Performance of a Contract: To deliver the 3D printed products you ordered.

  • Legitimate Interests: For running our business, provision of administration and IT services, and network security.

  • Comply with Legal Obligation: Where we need to comply with a legal or regulatory requirement.

5. International Transfers

We share your personal data within our group and with external third parties (e.g., shipping carriers like DPD/Royal Mail or payment processors like Stripe/PayPal). This may involve transferring your data outside the UK and European Economic Area (EEA).

Whenever we transfer your personal data out of the UK or EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • Transferring to countries deemed to provide an adequate level of protection by the European Commission/UK Government.

  • Using specific contracts approved for use in the UK/EEA (Standard Contractual Clauses).

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (usually 6 years for tax purposes in the UK).

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data (The "Right to be Forgotten").

  • Object to processing of your personal data.

  • Request restriction of processing.

  • Request transfer of your personal data.

  • Right to withdraw consent.

If you wish to exercise any of these rights, please contact us at support@easton3d.com

9. Third-Party Links

This website may include links to third-party websites (e.g., social media or 3D design repositories). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.